okbet cc Privacy Policy: How Your Personal Data Is Handled

When you register an account on okbet cc, we collect the personal details you provide during sign-up — including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, whichis necessary for processing deposits and withdrawals in Philippine pesos (PHP). During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines. We may also collect information you provide when you contact our support team, including the content of your messages and any documents you submit for identity verification purposes. All data collection is carried out in accordance with applicable Philippine data privacy regulations and only to the extent necessary for the purposes described in this policy.

We use cookies and similar tracking technologies to recognise your browser session, remember your preferences, and analyse how players interact with different parts of the platform. Cookies do not store your password or payment details — they are used purely for session management and platform analytics. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function. We do not use third-party advertising cookies or share your browsing behaviour with external marketing networks. For a full breakdown of the cookies we use and their purposes, please refer to the cookie section within this policy.

The primary reason okbet cc collects your personal information is to operate your account and deliver the services you signed up for — including access to the game lobby, sports betting, slots, live casino games, and the VIP programme. We also use your data to process financial transactions securely, verify your identity as required under responsible gaming and anti-money laundering obligations, and communicate important account updates to you. Without certain categories of personal data, we would not be able to provide a safe, compliant, and personalised platform experience for Filipino players.

Beyond core account operations, your data may be used to send you relevant promotional communications if you have opted in to receive them — you can update these preferences at any time through your account settings. We analyse aggregated, anonymised usage data to understand how players navigate the platform and to identify areas for improvement. If you contact our support team, your data is used to resolve your query and maintain a record of the interaction for quality assurance purposes. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Every use of your data is tied to a legitimate purpose, and we do not process it beyond what is reasonably necessary for those purposes.

okbet cc does not sell your personal data to third parties under any circumstances. However, we do share certain information with trusted service providers who assist us in operating the platform — these include payment processors that handle PHP transactions, identity verification partners, and technology providers that support platform infrastructure. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We conduct due diligence on our partners to ensure they maintain data protection standards consistent with our own obligations under Philippine law.

In some circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are under a legal obligation to do so. We will only disclose the minimum amount of information necessary to comply with such requests and will notify you where we are legally permitted to do so. We may also share data within our corporate group for internal administrative and compliance purposes, subject to the same data protection standards that apply across the platform. No data is transferred to parties outside of these defined categories without your explicit consent or a clear legal basis for doing so.

As a registered player on okbet cc, you have a number of rights in relation to the personal data we hold about you. You have the right to access a copy of your personal information, to request corrections if any details are inaccurate, and to ask us to delete your data in certain circumstances — for example, if you close your account and there is no longer a legal basis for us to retain it. You also have the right to object to certain types of processing, such as direct marketing communications, and to withdraw your consent for processing activities that are based on consent at any time. These rights are available to all Filipino players and can be exercised by contacting our support team.

When you submit a data rights request, we will acknowledge it promptly and aim to respond within the timeframe required under applicable Philippine data privacy law. In some cases, we may need to verify your identity before processing a request to ensure that we are not disclosing or deleting data in response to an unauthorised request. There are also limited circumstances in which we may be unable to fulfil a deletion request — for example, where we are required to retain certain records for regulatory compliance or fraud prevention purposes. If this applies to your request, we will explain the reason clearly. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay.

We retain your personal data for as long as your account remains active and for a defined period after account closure, as required by applicable laws and regulations in the Philippines. Financial transaction records, identity verification documents, and account activity logs are typically retained for a minimum period to satisfy anti-money laundering, responsible gaming, and tax compliance obligations. Once the applicable retention period has expired and there is no longer a legal or operational reason to keep your data, we securely delete or anonymise it in accordance with our internal data management procedures.

If you request account closure, we will begin the process of winding down active data processing associated with your account, though certain records will be retained for the legally required period as described above. Anonymised and aggregated data — which cannot be used to identify you — may be retained indefinitely for platform analytics and improvement purposes. We review our data retention practices regularly to ensure they remain proportionate and compliant with evolving data protection requirements. If you have questions about how long a specific category of your data is retained, you are welcome to contact our support team for clarification.